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Your store comes with a number of email notifications. These notifications are sent out to you, your customers, or your vendors, depending on the event (e.g. "you have a new order," "the ticket has been solved", "vendor has received a new order").

Although they come ready made in your shop, you may want to customize these email templates to fully integrate into your business or Translate them. To do so, follow these steps:

  • From your admin panel, go to [any Joobi eCommerce >> Tools >> Emails
  • From the email template listing, locate the template you want to change
  • When you are done with your changes, click Save.

You can edit the following;

  • Name/Subscription of the Template
  • HTML version
  • Text only version
  • SMS message if available (refer to SMS setup article for activation instruction)
  • Notification (This is used only for Mobile Apps push notification)
  • Tags are the lists of Joobi widgets that you can insert into the email. You cannot use a non-existing widget, otherwise it does not get replaced.

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