Got a question?

We have compiled a list of articles and common questions that we hear from our customers. Ask or enter a search term below for quick results.

Note: If you can't find what you're looking for; try this custom search.

For some rare cases, you may want to disable the drag and drop uploader due to Javascript conflicts with third part software or you prefer the standard file uploader.

  • From the admin panel, navigate to jApps >> Preferences
  • From the preferences page, go to Media Tab
  • Select Use Ajax file upload to No
  • Click save once you are done

ajax-uploader-be

Drag and Drop file upload looks like this;

ajax-upload-edit

Standard file uploader looks like this;

standard-uploader